Return & Refund Policy

We want you to love your CompactCo order. Here's how we handle the most common situations:

Damaged, Defective, or Wrong Item

Contact us within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a refund — no return shipping needed for confirmed defects.

Missing Parts or Accessories

If your set arrived incomplete, let us know within 7 days with a photo, and we'll send the missing item(s) right away.

Order Delayed or Lost in Transit

If your order hasn't arrived within 45 days of shipping, contact us and we'll investigate with our shipping partner and arrange a resolution — replacement or refund.

Change of Mind

Unused, unopened items may be returned within 14 days of delivery. Customer is responsible for return shipping costs, and the item cost (excluding original shipping) will be refunded once received and inspected.

How to Start a Return or Claim

Email smartmartoff1@gmail.com with your order number and a photo (if applicable), and we'll guide you through the next steps within 24 hours.